Selecting a new Hosting Company

In my previous post, I mentioned that I switched hosting companies over the Memorial Day weekend. Choosing a new hosting company in many ways is similar to a marriage – you want it to last forever, because it is costly to switch.

Like a marriage, “research” is required to determine how compatible you are with each other. Specific criteria I had for a new hosting company included:

  • Server with root access
  • Choice of Linux distributions
  • Resource scalability (memory, storage, bandwidth)
  • Automated backups
  • Customer Service

Based on the above criteria, I came up with a list of eight potential candidates and researched the options of each of them. Most of the hosting companies had similar offerings and were priced similar enough to not make price the deciding factor. Pretty quickly I was able to narrow down my list to two companies: 6sync and Linode.

Both companies met my initial criteria and I was leaning towards choosing 6sync based on reviews that I had read. I dug a little deeper and started wondering about how they perform backups. Their sales support pointed me to their blog which discussed pricing which was helpful but I still was unsure how their backups worked. I finally learned that their backups were file based and not snapshot based.

This would prove to be the deal killer for me, because of a practice I had developed while at Slicehost of making a snapshot backup prior to doing major updates. Creating a quick backup of the entire operating system makes it much easier to restore – no need to rebuild and then restore your files.

I was literally one click away from hosting with 6sync… and this one issue stopped me cold. So I double and triple checked what Linode had to offer, had chosen Linode.

Next up, migrating to Linode.

Posted in 6sync.com, Hosting, Linode.com | 4 Comments

Switching Hosting Companies

After about 10 months hosting my website on Slicehost.com, I decided to change hosting companies. Because moving to a new hosting company is always costly in terms of time, money and lost opportunities, I carefully considered my options before making this decision.

Back in October of 2008 Rackspace acquired Slicehost and like other acquisitions, it takes time to determine how the new organization will be structured and how their offers will be redesigned. Earlier this month, they determined how they were moving forward and as a result, Slicehost customers will be migrated to Rackspace’s Cloud solutions.

Slicehost sent out an email and created a specific forum to notify their customers about the upcoming changes and to provide a space to ask and answer questions. I monitored the forums to learn more about this upcoming change.

My time with Slicehost has been very positive. Their customer service has been very responsive and their products and services have been a good match for what I needed from a hosting company.

That being said, the reason I decided to switch came down to a lack of specific details on when the switch would need to occur. Not knowing when I would need to do the switch, or the impact on the services running on my server, or how much time I would have to complete the migration were all unanswered questions.

Given my inability to anticipate when I would be forced to migrate my server, I decided to move to a new hosting company over the Memorial Day weekend.

Do you have any guesses to which company I switched to?

Find out in the next post.

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